How CarbonTech collects, uses and protects your personal information.
CarbonTech (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information.
Last updated: June 2026
We collect information directly from you when you call us, complete an enquiry or booking form, email us, or interact with our website and social media. Some technical information is collected automatically when you browse our website.
We do not sell your personal information. We may share it with trusted providers who help us run our business — such as our CRM and booking platform, payment processors and IT providers — only so they can perform services for us. Some providers may store data on servers located outside Australia.
Our website uses cookies and analytics tools (such as Google Analytics and Facebook) to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, though some features may not work as well.
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your information safe.
You can ask to access or correct the personal information we hold about you at any time — just contact us using the details below.
If you have a concern about how we have handled your personal information, please contact us first and we will do our best to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The latest version will always be available on this page.
CarbonTech
470 St Kilda Rd, Melbourne VIC 3004
Phone: 0483 926 061
Email: info@carbon-tech.com.au